Operation

Our service modules are oriented
to your needs
Operation Operation
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“With professional service, the optimal
performance of a UPS unit can be maintained for its entire lifespan.”


To ensure that your power supply infrastructure functions continuously and faultlessly for its entire lifespan, you need professional support. With regular monitoring, fault conditions can be quickly detected and repaired, which will extend the lifespan of the UPS unit and prevent undue depreciation. A service agreement can ensure the optimal performance for the lifespan of the unit.

We offer you:
  • Our Newave service team, which guarantees a quick response in case of emergencies
    and is always there for you: 24 hours a day, 365 days a year
  • Our expert service technicians, who are trained in up-to-date technology
    and all relevant security measures
  • Our remote monitoring system, NewaveWatch™,
    which guarantees that our reaction times are reduced to a minimum
  • Your preferred approach in case of disruptions:
    the Service Level Agreement SLA (reaction, intervention and repair time)
  • Not only to help in case of disruptions,
    but to increase the reliability of your UPS unit with preventative maintenance
  • The peace of mind that our parts are guaranteed to be of superior manufacturer’s quality

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